General
- Company:
www.omnitours.gr is a website owned and managed by “Omni Tours” Ag. Athanasiou 9, 48060 Parga, Greece issued by the Greek National Tourism Organization with the following licence number:
- Acceptance of General Terms of Use:
Through its web site OMNI TOURS gives the possibility to book on line a wide range of travel/transfer services.
Use of this site means that you are above 18 years old and that you possess the legal right and ability to use it in accordance with the terms and conditions set herein. The present terms and conditions apply to all the services presented in our site and provided either directly or through distributors. By accessing, browsing and using our website and/or by proceeding with a reservation, you acknowledge having read, understood and agreed to the terms and conditions set out below (including the privacy statement).
OMNI TOURS reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms (including the privacy policy) at any time. Such modifications shall be effective immediately upon posting. By using this web site after we have posted the revised Terms with alterations or updates you agree to be bound by such revised Terms.
- Trademarks, Copyrights and Restrictions
This web site is controlled and operated by OMNI TOURS. All content on this web site, including, but not limited to text, images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, service marks, and/or other intellectual property rights, and are owned and controlled by OMNI TOURS or its affiliates, or by third party content providers, merchants, sponsors and licensors (collectively “Providers”) that have licensed their content or the right to market their products and/or services to OMNI TOURS. Content on this web site or any web site owned, operated, licensed or controlled by the Providers is solely for your personal, non-commercial use. You may print a copy of the content and/or information contained herein for your personal, non-commercial use only, but you may not copy, reproduce, republish, upload, post, transmit, distribute, and/or exploit the content or information in any way (including by e-mail or other electronic means) for commercial use without the prior written consent of OMNI TOURS or the Providers. Without the prior written consent of OMNI TOURS or the Providers, your modification of the content, use of the content on any other web site or networked computer environment, or use of the content for any purpose other than personal, non-commercial use, violates the rights of the owners of OMNI TOURS and/or the Provider copyrights, trademarks or service marks and other proprietary rights, and is prohibited. As a condition to your use of this web site, you warrant to OMNI TOURS that you will not use our web site for any purpose that is unlawful or prohibited by these Terms, including without limitation the posting or transmitting any threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material. If you violate any of these Terms, your permission to use our web site immediately terminates without the necessity of any notice. OMNI TOURS retains the right to deny access to anyone at its discretion for any reason, including for violation of these Terms. You may not use on your web site any trademarks, service marks or copyrighted materials appearing on this web site, including but not limited to any logos or characters, without the express written consent of the owner of the mark or copyright. You may not frame or otherwise incorporate into another web site any of the content or other materials on this web site without prior written consent of OMNI TOURS.
- Links to Other Web sites This Web site may include links to other internet sites. We do not endorse any such web sites and we are not responsible for the information, material, products or services contained on or accessible through those web sites. Your access and use of such web sites remains solely at your own risk.
- Interference
Use of any robot, spider, site search, retrieval application or other manual or automatic device to retrieve, index, scrape, data mine, or in any way gather or extract other content available through the web site to reproduce or circumvent the navigational structure or presentation of the web site; As well as the disruption of the proper function of the web site is prohibited.
- Disclaimer
This portal is for personal and non-commercial use by you. To use this portal, you agree not to use the content and information for commercial or non-personal purpose (direct or indirect). The content and information on this website (including, without limitation, price and availability of travel services) and the infrastructure used to provide such information and content are the property of OMNI TOURS or its suppliers.
- Transfers – General
1.1 When reserving your transfer you must make sure you provide valid details as requested on the reservation form. Additional information or remarks with instructions relative to the service to be provided can be also provided by using the appropriate field in the reservation form or by contacting us via email.
1.2 Upon completing the reservation, details of your transfer will be stated on your voucher which will be sent to you by email on receipt of booking. Please ensure you print a copy of this voucher as you will be required to present it to the driver that will receive you from your designated pickup point.
- Airport Transfers
2.1 On arrival our driver will be waiting for you at the arrivals area exit of the airport, holding a sign with your name.
2.2 After you land it may take a while before you receive your luggage and make your way out to arrivals. In the event that you have lost luggage or if you are taking an unusual amount of time (30mins) after landing, please send a member of your party to inform the driver waiting for you at the arrivals area exit.
2.3 If for some reason you are not able to find your driver please make use of the contact numbers provided on your voucher. We are not obliged to wait any longer than 30 minutes after landing unless otherwise notified.
2.4 On Departure transfers please ensure that you are on time at the designated pick-up point. It is advised that you arrange your departure transfer so that you will arrive at the airport two hours before your flight takes off. It is recommended that you allow such time in order to avoid any unpleasant surprises in the event of any kind of delay such as heavy traffic or other unforeseen circumstances beyond our control.
2.5 If you are unsure of the transfer time needed don’t hesitate to contact us and we will happily answer any questions to the best of our knowledge.
2.6 If for some reason your transfer vehicle is not at the pick-up point at the agreed time, we recommend you contact us immediately so necessary action can be taken as soon as possible to avoid further delay. Do not hesitate using the phone numbers provided on your voucher in the event of an emergency.
- Transfers – Miscellaneous
3.1 Failure to confirm correct details and follow instructions will result in the transfer being void and non-refundable.
3.2 It is your responsibility to ensure correct transfer details are communicated to us and confirmed. If failure to do so results in missing your flight/boat/meeting etc, we will not be held responsible.
3.3 You are entitled to carry one piece of luggage per person. If for some reason you are carrying excess luggage we will need to know advance in order to arrange the correct vehicle size. If you are carrying a wheelchair, pushchair, windsurf, bicycle or any other large item you must contact us via e-mail and inform us accordingly. Failure to do so may result in extra charges if a larger vehicle is needed to accommodate your luggage.
3.4 It is at the driver’s discretion to refuse boarding to any passenger having consumed alcohol or drugs that may result in dangerous behavior towards other passengers or the driver himself.
3.5 No alcohol may be carried on-board with intent to consume during transfer.
3.6 No eating, drinking or smoking is allowed in our vehicles.
3.7 No illegal substances are to be boarded onto our vehicles.
- Transfers – Payments
4.1 Full payment is required upon booking confirmation.
Payment will be processed and your credit card charged upon booking confirmation.
Please make sure that sufficient funds are available in the credit card provided.
Failure to process the credit card with the reservation cost will result in the immediate cancellation of the reservation, if alternative payment method is not provided within 24hours of the booking process.
- Transfers – Cancellation Policy
Cancellation Fees:
If the reservation is cancelled more than 21 days before transfer
30% of reservation total value.
If the reservation is cancelled between 21-15 days before transfer
50% of reservation total value.
If the reservation is cancelled between 14-1 days before transfer or there is a “no show”
100% of reservation total value.
- MISCELLANEOUS / ADDITIONAL INFORMATION
- Booking procedure, Confirmation, issue and dispatch of travel documents:
Available transfers can be booked by using a credit card or sending a bank transfer as specified in the section “Payments”
For transfers marked with a “on request” sign, an answer to your request will be sent within 48 hours.
When the selected transfer is available an option of 2 – 3 days will be given in order to finalize the booking within this period. Payment details as per section “Payments” .
Reservation form has to be filled in with the necessary data and submitted.
Confirmation received from our reservation department must always be checked by the user in order to secure that all the details (names, dates etc.) are correct. In case of an error occurring the user must inform OMNI TOURS within 24 hours.
The total price includes all taxes and tolls.
Once the purchase is completed and the full payment received, travel documents (voucher) will be sent.